Bring fellow founders on board. Earn 5 free e-signing sends for every successful signup (up to 3×)Bring fellow founders on board. Earn 5 free e-signing sends for every successful signup (up to 3×)Bring fellow founders on board. Earn 5 free e-signing sends for every successful signup (up to 3×)Bring fellow founders on board. Earn 5 free e-signing sends for every successful signup (up to 3×)Bring fellow founders on board. Earn 5 free e-signing sends for every successful signup (up to 3×)Bring fellow founders on board. Earn 5 free e-signing sends for every successful signup (up to 3×)

Data residency

Everything you create, send and get signed in E-Signing.io is processed and stored in data centres inside the European Union.

Last updated: July 2026

Active region

European Union · Frankfurt am Main (eu-central-1)

Database, file storage and backups stay inside this region. There is no routine transfer to third countries.

Storage location

Database and file storage in Frankfurt am Main. Backups remain in the same region.

Encryption

TLS 1.3 in transit, AES-256 at rest. Signature images and attachments live in access-restricted buckets.

Tenant isolation

Every workspace is isolated at database level through row-level security. No access across workspace boundaries.

Retention

You decide how long data lives. After account deletion content is removed immediately; backups roll out within 30 days.

Evidence

Signed PDFs are sealed with an RFC-3161 timestamp. Only the SHA-256 hash leaves the platform, never the content.

Selectable file regions

Files can be stored per workspace in Frankfurt, London, New York, Los Angeles, Singapore, Sydney, São Paulo or Johannesburg. At no extra cost.

Processors we use

Complete list of processors with purpose and processing region. The same list forms part of the DPA.

ServicePurposeRegion
SupabaseDatabase hosting, authentication and file storageEU
CloudflareApplication delivery, server runtime and abuse protectionEU / global (edge)
ResendSending invitation, reminder and completion emailsEU / USA
sms-tools.de (SMS-Tools GmbH)Sending SMS invitations and one-time codes; uses GatewayAPI ApS for technical deliveryEU (Germany)
GatewayAPI ApS (Unterauftragsverarbeiter von sms-tools.de)Technical delivery of the SMS to the mobile networks (endpoint api.smsgatewayapi.com)EU (Denmark)
freeTSA (RFC-3161)RFC 3161 timestamp used to seal signed PDFs; not an eIDAS-qualified timestamp serviceEU
Google Ireland Ltd. (Google Sign-In)Optional sign-in with a Google account (single sign-on), only if you use this optionEU / USA
Microsoft Ireland Operations Ltd. (Microsoft Entra ID)Optional sign-in with a Microsoft account (single sign-on), only if you use this optionEU / USA
Paddle.com Market Ltd.Payment processing, subscription management, invoicing and tax remittance as merchant of record (reseller)UK / EU / USA
Cybot A/S (Usercentrics/Cookiebot)Obtaining, managing and documenting cookie consent (consent management platform), including automatic blocking of scripts requiring consentEU (Denmark)
Better Stack (Better Stack s.r.o.)Uptime monitoring of the application and public status pageEU
Granola (optional)Only if you connect the integration yourself: retrieval of meeting notes and transcripts to populate documentsUSA
Zapier (optional)Only if you connect the integration yourself: transmission of events and data to the automations (Zaps) you build, plus creation of shipments and contacts from ZapierUSA
bunny.net (Storage Zones)Regional file storage for uploaded documents, images and attachmentsChosen by the workspace (EU, UK, US, SG, AU, BR, ZA)

Can I choose the country myself?

Yes, for files. Under Settings → Workspace → Data location you choose the region where uploaded documents, images and attachments are stored (8 regions, no extra cost). Database, audit trail and timestamps stay in the EU (Frankfurt) for compliance reasons. You can switch regions at any time. Existing files are migrated to the new region automatically (once every 24 hours).

Request a region